Anyone involved in user-centred design should be aware of ISO 20282
This new standard for product usability, "ISO 20282 Ease of operation of everyday products" is currently being developed. It is currently a draft technical specification. Once it is finalised it will be tested as a technical specification for three years before being finalised as a standard.
- ISO 20282-1 explains how to identify the aspects of the context of use that should be taken into account in the design and evaluation of everyday products.
- ISO 20282-2 specifies a test method for measuring the extent to which an everyday product is effective-to-operate, efficient-to-operate and satisfying to operate