Design Council
In the Cox Review, Sir George Cox proposed that talking steps to 'use the massive power of public procurement, both centrally and locally', would help to encourage more imaginative solutions from suppliers.
'If we want to change the business culture in the UK, making it more enterprising and innovative, creating services and products that are world leaders, the vast domestic market that the public sector represents has a major role to play in becoming a more enlightened and more demanding buyer.'
But the issue is wider than that. How can we use design methods and processes to not only encourage innovation from suppliers, but innovation in services themselves?