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  20 Jan 2003
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Tools

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The impact of design

"'Design represents a minute proportion of the lifetime cost of a building - less than 1 per cent - but done well it has a disproportionate impact on how well the building, and its surroundings, perform.'"

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These tools help you have new ideas. They are designed to enable you to understand and take actions to:

generate and capture new ideas

create a culture of innovation

sense what your customer really needs in order to generate new ideas

understand your strengths and weaknesses in design and innovation

understand the advantages that design and innovation will bring to you