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Working at home - making it work
Working on the move
Enhancing morale and creativity in a rapidly changing office environment

Working at home - making it work

'It's the separation of the house and office. I can do it in my mind, when I'm in one and when I'm in the other. The joy is you can move from one to the other.' WORK@home research programme, Helen Hamlyn Research Centre, Royal College of Art

According to the Borders research study by the RCA WORK@home programme, workers at home organise their work environment in an attempt to maximise the gains and minimise the negative effects of working at home.

Working at home produces some strong positive synergies of resource. For example, caring for children while working; utilising the care and rest facilities that are in the home to accommodate illness and disability; utilising the quiet of the home for concentrated work.

Work and home life are in very basic ways mutually exclusive and their co-existence may effect both negatively. Work at home may drain much resource away from the home and put new spatial or behavioural demands on personal and family life. Normal domestic roles, and home leisure and social functions may suffer, and need to be delayed or reduced. Conversely, the demands and temptations of the home may interfere with the ability to perform the work. Children or uninvited visitors, or the proximity of the television and sofa can all impinge on and compete with work.

There are clear benefits to working at home just as there are dangers. So how can these benefits be maximised and the dangers avoided and what role does design play?

Working on the move

'The 21st century belongs to the fleet of foot.. People will think nothing of moving to Nanjing, then Nairobi, and then New York in search of riches.'
'The nomads shall inherit the airport lounge' - Business Week (21 ideas for the 21st century), August 30, 1999

The result of taking work out of the workplace into a range of new and different public settings - from hotel lobbies and airport terminals to parks, public plazas, vehicles and service stations - asks new questions of environments, products and services.

Keeping people connected with the compatible equipment and data they need to do their work as they develop an increasingly nomadic workstyle demands new design thinking in a number of areas, especially as they will be playing a role in virtual work teams.

  • How can work equipment be made more portable and usable?
  • How can traditional spaces offer work facilities without destroying their inherent character?
  • How can the automobile and furniture industries in particular respond to more flexible and nomadic work patterns with products that fit the functional needs and aspirations of the flexible worker?

Enhancing morale and creativity in a rapidly changing office environment

'Planning for interaction is a key trend in the creative office … Areas are generously given to common activities or shared facilities and these central spaces that are publicly owned have been given names to reflect their status. The 'market square', the 'Piazza' and the 'Street'…'
'The creative office' - Jeremy Myerson and Philip Ross

The time-and-motion studies of Frederick Taylor, which led to the evolution of the 20th century office, dictated the 9-to-5 regime, the static and sedentary workstyle and the rigid analysis and allocation of office space according to hierarchy and ownership.

Today, offices must rethink and replace those scientific management rules with new arrangements of space and resources which respond to more fluid, creative and random use of office buildings.

  • How can design create a sense of home for workers who may only drop in to the office on an irregular basis?
  • How can design enable work teams to be accommodated in project areas or dens which allow their work to develop?
  • How can new space-sharing arrangements such as hot desking or hoteling achieve corporate cost reduction targets while raising productivity and morale?
  • What new spatial and facility ideas as yet unrealised can design envisage through the creative process?


 


 

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