Design can help organisations from businesses to schools transform what they do. Search our collection of stories of design in action. We'll be adding to it regularly.

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Organisation Problem Response Result

Anglepoise

Industrial and manufacturing

Published 29 June 2007

A much-loved British heritage brand loses its way in the face of stiff global competition

Anglepoise undergoes a complete overhaul, relocates to the South East, re-establishes its precision engineering credentials and launches a new generation of luxury products

Anglepoise finds success with the premium-priced Type3 task light

The modern Type3 Anglepoise

Members of Parliament

Public services

Published 24 July 2007

Public trust in democracy is falling. How can the public and MPs talk to each other more effectively?

Designers work with MPs and their constituents to find new ways to communicate at a local level

Ten-point action plan shows MPs how to rebuild democracy within their communities

Mrs Massey's

Published 16 October 2007

How could a local homemade product be turned into an instantly recognisable and appealing brand?

Ziggurat Brands uses Mrs Massey’s personality to shape the identity of her products

Mrs Massey’s products are now available in Fortnum & Mason and Harvey Nichols. The company is in talks with a premium supermarket chain

Mrs Massey's packaging stands out as part of a vibrandt and modern brand

Aga

Industrial and manufacturing

Published 17 August 2007

Aga and Rayburn were widely recognised brands, but the company wasn’t exploiting them as well as it could

Aga joins the Designing Demand programme and works with designers to look in depth at its two brands

New ranges are launched and Aga sees profits rising by 14 per cent, exports up 38 per cent and cookware sales rise from £2million to around £7million in four years

Aga Four Two cooker

Ceres Power

Science and technology

Published 28 September 2007

As a technology start-up, Ceres Power needed to secure funding to sustain research and product development

Designing Demand's Innovate programme helped Ceres focus on routes to market beyond domestic heat and power and spread the risk

Two key partnerships formed, one developing a domestic boiler that combines fuel cells with conventional technology

A dynamic new Ceres Power knows how to manage its brand and its products

Harrison Fisher

Industrial and manufacturing

Published 26 October 2006

Losing out to foreign competition

Rebranding and improved product design

Projected sales increase of over £800,000

New Chantry knife sharpener

Innocent Drinks

Retail

Published 08 November 2006

How could three friends build a business to help them realise their dream of ‘making every day a bit healthier’?

Using creative thinking, the trio set up a business that aimed to be ‘a fast growing company that acts responsibly’

Eight years after launching, Innocent Drinks has a turnover of £75million

Kent County Council

Public services

Published 28 November 2006

As the nation gets less active, health conditions such as obesity, heart disease, high blood pressure and joint problems are putting pressure on our health and our health service

Working with residents of an estate in Kent, designers investigated what gets people motivated to stay active

‘Activmobs’ is developed – a new way of helping people stay healthy by organising and motivating themselves to do the activities they like

Vitacress

Agriculture

Published 15 December 2006

Launch a new brand into the highly competitive packaged salad market in Portugual

UK-based design team creates a completely new look for packaged salads, enabling Vitacress to stand out on the shelf

After a £10,500 investment in design the newly launched product exceeds sales expectations by 40 percent in a year

Invotek

Industrial and manufacturing

Published 20 June 2007

Poole-based partitioning company needs to respond to changing environmental regulations

Designers and suppliers collaborate to create new, more sustainable product

Invotek launches Strawboard, and is on track for a return on investment of £1million

B&Q

Industrial and manufacturing

Published 24 November 2006

Older customers – a key market for DIY stores – were being put off because many power tools were too hard to use

An in-depth research project leads to the development of an ergonomically designed product range for all customers

B&Q develops award-winning products, and makes inclusive design part of its product development process

Sandbug designed by Matthew White for B&Q

Bolton Primary Care Trust

Medical and pharmaceutical

Published 27 November 2006

Many people with diabetes find it difficult to make the lifestyle changes they need to stay healthy

Designers find new ways to help people with diabetes communicate with their doctors

Patients and health professionals start managing diabetes better – using a pack of cards

The Energy Saving Trust and London Borough of Lewisham

Environment and ethical

Published 30 November 2006

One third of the UK’s greenhouse gas emissions come from our homes. How can design help?

Design Council team move to a house in Lewisham and test ideas that could help us use less energy

A new ‘green homes’ service is being tested with 5,000 householders in London

Serious**

Environment and ethical

Published 25 October 2006

Competitors mimicking the company’s logo and brand were giving it a bad reputation

A new name and colour scheme with new attitude, humour and directness

Turnover across the entire business has increased by 75% since launch

OXO International

Industrial and manufacturing

Published 14 November 2006

Why can’t kitchen utensils be designed to be easy to use by people with arthritis?

Extensive user research and innovative design create comfortable tools for all

Sales increase by 50% year on year

OXO Good Grips Peeler by Smart design

DFES/Asda

Retail

Published 03 November 2006

Getting information about school choices to parents who don’t have web access

Putting the information where school uniforms are sold: in supermarkets

500,000 leaflets distributed to parents through Asda

Oskar

Retail

Published 21 June 2007

Mobile phone retailer Oskar has a good share of the Czech market, but struggles to attract higher paying customers

Design agency Enterprise IG develops new retail concept to articulate the brand’s strengths

Sales rise by up to ten per cent in redesigned stores, and the enhanced value of the company attracts a buy out by Vodafone

Oskar interior by Enterprise IG

Challs International

Industrial and manufacturing

Published 24 October 2006

Getting noticed by supermarket buyers

Rebranding, repositioning, repackaging

Sales increased by 35%

Challs Buster products after the rebrand by Elmwood

University of Sussex

Service sector

Published 24 October 2006

Undergraduate applications to the university were falling

An innovative and inclusive brand identity used consistently by all university departments

Student applications to the university rose by 22%

University of Sussex identity by Blast

NPSA

Public services

Published 27 October 2006

Everyone knows hand hygiene is important in hospital. But how can staff and patients’ habits be changed?

An engaging poster campaign on hospital wards

The campaign is rolled out nationally, which could save 450 lives a year